Privacy Policy

Information We Collect

We collect information you provide when you request an estimate, submit a contact form, arrange service, or communicate with us. This may include your name, phone number, email address, mailing or service address, property details, message contents, and communication preferences.

We may keep records of your inquiries, services, and email or text messaging consent, including when and how consent was provided or withdrawn.

Our website and analytics providers may collect technical and usage information such as your IP address, browser and device type, pages visited, referring website, and interactions with the site. Cookies and similar technologies may be used for site functionality and analytics.

How We Use Information

We use information to respond to inquiries, prepare estimates, schedule and coordinate services, manage customer relationships, maintain business records, and improve our website and services.

We may also send marketing emails and text messages about our services and offers, subject to your preferences and any consent required by law. Providing information for an inquiry does not, by itself, enroll you in automated marketing texts. Where required, we obtain separate, affirmative consent before sending marketing messages.

Service Providers

We do not sell, rent, or share your personal information, including your phone number, with third parties for their marketing purposes.

We use service providers to help operate our business and website, including our customer management software, our email and text marketing platform, website and form hosting services, and analytics providers. They may process information as needed to perform services on our behalf, not for their own independent marketing.

Our website includes the Elfsight reviews widget. When the widget loads, Elfsight may receive technical information, such as your IP address and browser details, and may use cookies or similar technologies to display reviews. Third-party websites and services have their own privacy policies.

We may disclose information when reasonably necessary to comply with law or legal process, protect people or property, prevent fraud, or enforce our rights. We do not sell your personal information.

Text Messaging

If you agree to receive texts from Ocean View Landscape Management, we may send messages about inquiries, estimates, scheduling, service updates, and, with the required consent, marketing offers. Marketing messages may be sent using automated technology. Message frequency varies. Message and data rates may apply.

Consent to marketing texts is not a condition of purchasing any goods or services. Use a number you are authorized to provide, and let us know if it changes.

We do not sell, rent, or share mobile phone numbers, SMS opt-in consent, or other consumer data with third parties or affiliates for marketing or promotional purposes. We may provide necessary information to service providers solely to deliver and support our messaging program on our behalf. SMS opt-in consent is not sold or transferred for another organization’s marketing.

Reply STOP to any text to opt out of text messages at any time. You may receive a confirmation of your opt-out, but no further marketing texts will be sent unless you opt in again. Reply HELP for assistance or call (904) 466-2308. You may also contact us directly to withdraw consent.

How to Contact Us: To reach Ocean View Landscape Management about our text messaging program, please see the Contact Us section at the bottom of this page for our phone number and mailing address.

Email Choices

You can unsubscribe from marketing emails at any time using the unsubscribe link in an email or by contacting us. We honor email opt-out requests within 10 business days and do not charge a fee to unsubscribe.

Marketing emails identify our business and include our mailing address. Unsubscribing from marketing emails does not prevent us from sending necessary, non-promotional communications about an estimate, appointment, or service you requested.

Cookies and Your Choices

You can manage or delete cookies through your browser settings. Blocking cookies may affect some site features and may not prevent all analytics collection.

You may contact us to request access to, correction of, or deletion of information you have provided. We may need to verify your identity and may retain records when required or permitted by law. Additional privacy rights may apply depending on where you live.

Retention and Security

We retain information only as long as reasonably needed for the purposes described here, including providing services, keeping business and tax records, resolving disputes, and meeting legal obligations. We may retain consent and opt-out records to document your choices and avoid contacting you contrary to your preferences.

We use reasonable administrative, technical, and organizational safeguards to protect personal information and limit access to those who need it for business purposes. No method of electronic transmission or storage is completely secure.

Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us so we can address it.

Policy Updates

We may update this policy as our practices or legal requirements change. The last-updated date identifies the most recent revision. Material changes that require additional notice or consent will be handled as required by applicable law.

Contact Us

For privacy questions or help with your communication preferences, contact: